Last Revised: 03 July 2020
By using the Site and Services you consent to the terms of this Privacy Policy.
If you do not agree to the terms and
conditions of this Privacy Policy, including having your personally identifiable information
("Personal Information" as defined below) used in any of the ways described in this Privacy Policy,
you may not be able to use certain parts or features of our Site and Services, and in some instances,
this may necessitate the revocation of your membership. Rhox Digital Solutions may update this Privacy Policy from
time-to-time
in our sole discretion. It is your responsibility to review the Privacy Policy for any changes each
time that you
use the Site and Services and you are bound by such changes. Your use of the Site and Services following us
posting a new privacy policy on our Site signifies that you agree to and accept the Privacy Policy as modified.
1 Privacy and Personal Information:
Rhox Digital Solutions endeavours to comply with all laws and regulations providing
for privacy including, but not limited to, the 1996 South African Constitution and the
Electronic Communications and Transactions Act 25 of 2002. For the purpose of this Privacy Policy,
Personal Information will be understood in accordance with the definition thereof in terms of the
Promotion of Access to Information Act 2 of 2000. Rhox Digital Solutions seeks to ensure the quality, accuracy and
confidentiality of Personal Information in its possession. In addition thereto Rhox Digital Solutions seeks to ensure that
all Personal Information is processed in compliance with South African law.
2 Information Collection and Use:
Rhox Digital Solutions and/or its authorised technology agents collect certain
Personal Information from You in connection with Your use of the Website and/or the goods and services provided
to You by Rhox Digital Solutions. This information is used to: make Your visit to the Website and/or Your use of the goods and/or
services more efficient; provide You with the requested goods and/or services; enable efficient use of the Website;
process transactions concluded by You; process electronic communications and transactions; to administer a
competition, promotion or survey or similar interactive activity; or to provide You with newsletters or other
periodic emails and/or promotional materials.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view,
what websites or search terms referred you to the Site, and information about how you interact with the Site.
We refer to this automatically-collected information as “Device Information”.
The information Rhox Digital Solutions collects is used in a variety of ways, including
a) for internal review;
b) to improve the Site and Services;
c) to optimize third-party offers of products and/or services;
d) to verify the legitimacy of reviews and ratings;
e) to notify you about updates to the Site and Services;
f) to let you know about products, services, and promotions that you may be interested in;
g) to get reviews and ratings;
h) for our marketing purposes and the marketing of discounts offered through our Site and
Services by Service Providers;
i) to fulfill and provide products and services, including personalized or enhanced services,
requested by you; and
internal business analysis or other business purposes consistent with our mission; and to
carry out other
purposes that are disclosed to you and to which you consent.
2.1.1.Website Usage:
Personal Information is automatically collected in relation to Your visit to the Website;
such information includes but is not limited to: Your browser type and version, as well as Your
operating system.
In addition thereto, the Website does use different types of cookies. Cookies are small files that
are placed on a
User’s hard drive in order to keep a record of a User’s interaction with the Website. The following
type of cookies
will be used: cookies which provide web analytics services, flash cookies and other types of cookies.
"Web beacons", "tags", and "pixels" are electronic files used to record information about how you
browse the Site.
"Log files" track actions occurring on the Site, and collect data including your IP address,
browser type,
Internet service provider, referring/exit pages or other technical information from your
mobile device;
location information through GPS, WiFi, Bluetooth, or similar technologies; and dates and
times that
our Site and Services are accessed.
The Rhox Digital Solutions hosting agents and/or service providers may automatically log Your “IP address”
which is a
unique identifier for Your computer and/or other access device.
The Information collected is for aggregate purposes only and cannot be used to
identify You personally.
Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or
advertising relating to our products or services.
2.1.2.Subscription to Mailing List or Other Publications:
In the event that You subscribe to the Rhox Digital Solutions Newsletter
or Forums and to receive further information, such as marketing and promotional material,
from Rhox Digital Solutions,
Your Personal Information will be processed by Rhox Digital Solutions. This information shall include,
but is not limited to,
Your email address. Rhox Digital Solutions will use Your Personal Information to track whether You have
read the material supplied
to You by Rhox Digital Solutions and/or whether You have clicked on any of the links so provided.
All Rhox Digital Solutions communications shall
endeavour to contain an unsubscribe link and by following the unsubscribe process You shall be removed
from the
relevant mailing list and Rhox Digital Solutions shall no longer send You the subscription content or
contact You.
2.1.3.Account Sign Up for Goods/Services:
Rhox Digital Solutions shall retain Your Personal Information submitted for the provision
of Rhox Digital Solutions' services to You, as requested. This Information shall include, but is not
limited to, Your: name, email
address, telephone number, company name, Physical Address, VAT Number, and financial details.
In addition thereto, for
the term of your Account with Rhox Digital Solutions, You shall also be subscribed to receive relevant
Rhox Digital Solutions electronic
communications.
2.1.4 Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or
marketing
communications we believe may be of interest to you. For more information about how targeted
advertising works,
you can visit the Network Advertising Initiative’s (“NAI”) educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work/.
You can opt-out of targeted advertising by using the links below:
Facebook:
https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out
portal at http://optout.aboutads.info/.
Opting out only means that those selected members should no longer deliver certain Interest-based
Advertising to you but does not mean you will no longer receive any targeted content and/or ads
(e.g., from other ad networks).
2.1.5 Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal
from your browser.
2.1.6 Submission of Reviews, Ratings, and Comments:
We collect information that you voluntarily provide as part of our Site and Services, including
messages, posts,
comments, responses, reviews, and ratings you submit through the Site and Services, ("User Generated
Content").
Rhox Digital Solutions may in our sole discretion share your User Generated Content with others such as your
business reviews.
If you do not want certain information shared with others, you should not submit User Generated
Content,
or should not submit User Generated Content that contains information or Personal Information you
do not
want shared in this manner. Once You have submitted User Generated Content, we reserve the right
to publish it in
any medium to others.
3. Consent to process personal information:
3.1.By providing Rhox Digital Solutions with Your Personal Information for the provision of Rhox Digital Solutions'
services as well as for
marketing and promotional purposes, You expressly consent to having Your Personal Information
processed in accordance
with this Privacy Policy, the Website Terms and Conditions of Usage and the Electronic Transactions
Terms of Service,
as the aforementioned documents so apply to You. Processing shall include, without limitation, the
collection,
receipt, recording, organisation, storage updating or modification, retrieval, alteration,
consultation, use,
dissemination by means of transmission, distribution or making available in any other form,
merging, linking,
blocking, degradation, erasure, or destruction of information.
3.2.You expressly consent to Rhox Digital Solutions retaining Your Personal Information once your
relationship with Rhox Digital Solutions
has been terminated for: aggregate, statistical and reporting purposes. In the event that
You wish to revoke
all consent pertaining to Your Personal Information and You would like Rhox Digital Solutions to remove and/or
delete Your
Personal Information entirely, You must notify Rhox Digital Solutions via email at info@rhox.co.za
3.3.From time to time, Rhox Digital Solutions may appoint certain agents, third parties and/or service providers
which operate
outside the borders of the Republic of South Africa, alternatively the country in which You reside
and/or operate
from. In these circumstances Rhox Digital Solutions will be required to transmit Your Personal Information
outside South Africa,
alternatively outside the country in which You reside and/or operate from. The purpose of the
trans-border
flow of Your Personal Information may include, but is not limited to: data hosting and storage.
You expressly
consent to the trans-border flow of Your Personal Information.
4. Handling of Your Personal information:
4.1. You have the right to correct Your Personal Information as well as to revoke Your consent to the
processing of Your Personal Information by Rhox Digital Solutions . You do however understand that Rhox Digital Solutions requires
Your Personal Information to render the Rhox Digital Solutions services and should You decide to revoke Your consent
Rhox Digital Solutions may not be able to provide You with such services.
4.2.In terms of the Promotion of Access to Information Act 2 of 2000 (PAIA), You have the right to request
access to any relevant personal data held by Rhox Digital Solutions as the Website owner, and where such access is necessary
for the exercise and/or protection of any of Your rights.
4.3.Detailed information on PAIA and the procedure to request access to personal information is
available
from the website of the Human Rights Commission at
www.hrc.org.za .
4.4.Rhox Digital Solutions will take all reasonable measures in order to ensure Your Personal Information is
appropriately
safeguarded; these precautions include, but are not limited to: the use of a sufficiently secure
server and
providing suitably secure payment mechanisms.
4.5.Rhox Digital Solutions will not sell, exchange or transfer Your Personal Information to any third party
not required in
the provision of Rhox Digital Solutions’ services unless You have consented thereto.
5. Disclosure and Transfers of Personal Information:
5.1. Records relating to the provision of Rhox Digital Solutions’s services by Rhox Digital Solutions to You and the
Personal Information
submitted by You may be required to be retained in terms of legislated records retention requirements,
Rhox Digital Solutions’ operational purposes and/or for production as evidence by Rhox Digital Solutions in legal
proceedings.
5.2.Rhox Digital Solutions may disclose Your Personal Information under the following circumstances:
5.2.1. to comply with the law or with legal process;
5.2.2. to protect and defend Rhox Digital Solutions’ rights, equipment, facilities, and other property
5.2.3. to protect Rhox Digital Solutions against misuse or unauthorised use of the Website and/or goods
and/or services; and/ or
5.2.4. to protect other customers or Website Users or third parties affected negatively by Your
actions
in use of the goods, services and/or the Website;
5.2.5. disclosure is necessary for the purpose for which the personal information was obtained; ;
5.2.6. disclosure is to the service provider from whom you purchased services through the platform;
5.2.7. disclosure is reasonably related to the sale or other disposition of all or part of our business
or assets;
5.2.8. disclosure is for our own marketing purposes (including, without limitation, for Rhox Digital Solutions to
market services
to you on third-party social media platforms such as Facebook), or, with your authorization, for
the
marketing purposes of third parties;
5.2.9. party to whom the disclosure is made controls, is controlled by, or is under common control
with Rhox Digital Solutions;
5.2.10. disclosure is to outside businesses to perform certain services for us, such as maintaining
our Site and
Services, mailing lists, processing orders and delivering products and services, sending postal
mail,
processing claims for lost or stolen certificates, providing marketing assistance, confirming
your identity
for review integrity, and data analysis ("Administrative Service Providers"), including
Administrative
Service Providers outside the country or jurisdiction in which you reside.
Prior to sharing of your Personal Information with others, agreements are made between Rhox Digital Solutions
and such outside
parties to whom we are transferring data to provide for the allowable use and security of the
transferred information
in accordance with this Privacy Policy and applicable law. If Rhox Digital Solutions becomes aware that any such
outside party
is improperly using or disclosing Personal Information, it will notify that outside party and request
that it take
reasonable steps to cease such use or disclosure.
We may provide certain Personal Information as a service to others for their marketing purposes.
We may also disclose your name and address to Service Providers when you submit User Generated Content
relating
to those Service Providers. If you properly notify us that you no longer want us to share your Personal
Information,
we will cease sharing your Personal Information. However, except as otherwise stated in this Privacy
Policy, we do
not directly control the third parties to which we share such Personal Information and you will need
to further notify
such third parties directly if you would like them to cease use of your Personal Information.
We may also disclose aggregate visitor data in order to describe the use of the Site and Services to
our existing
or potential business partners or other third parties, or in response to a government request.
We may also share aggregated demographic and preference data with third parties to enable the provision
of targeted
information, promotions, offers and/or discounts on products and services.
6. Links to other Web sites:
Rhox Digital Solutions accepts no responsibility for the privacy practices of any third party
sites that are linked to the Rhox Digital Solutions Website and we suggest a review of the privacy policy of
any site visited.
We may update this privacy policy from time to time in order to reflect, for example, changes to our
practices or
for other operational, legal or regulatory reasons.
7. Information Security
We are legally obliged to provide adequate protection for the personal information we hold and to
stop unauthorized
access and use of personal information. We will, on an on-going basis, continue to review our
security controls and
related processes to ensure that your personal information remains secure.
Our security policies and procedures cover:
a) Physical security;
b) Computer and network security;
c) Access to personal information;
d) Secure communications;
e) Security in contracting out activities or functions;
f) Retention and disposal of information;
g) Acceptable usage of personal information;
h) Governance and regulatory issues;
i) Monitoring access and usage of private information;
j) Investigating and reacting to security incidents.
When we contract with third parties, we impose appropriate security, privacy and confidentiality
obligations on them to
ensure that personal information that we remain responsible for, is kept secure.
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